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    ViewMyPaycheck: QuickBooks Online Payroll FAQs

    Article ID: 2001630


    Following are common questions many employers, their employees, and accountants have about ViewMyPaycheck.

    These FAQs are for employers using QuickBooks Online Payroll product. If you use the QuickBooks for Windows (Enhanced or Assisted Payroll) product, check ViewMyPaycheck 2: QuickBooks for Windows Employers instead.

    Understanding the Basics

    What is it?

    ViewMyPaycheck is a website (https://paychecks.intuit.com) that makes it easy for employers to give employees 24/7 online access to their own paycheck info. No more printing and mailing pay stubs every payday or replacing lost or damaged pay stubs. Employees can simply sign in to their ViewMyPaycheck account and see any current or prior pay stubs.

    Here's an example of what employees would see:

    ViewMyPaycheck Home page (employees)

    How does it work?

    Employers who are set up for ViewMyPaycheck simply run their payroll in QuickBooks Online Payroll or QuickBooks Online Full Service Payroll and the paycheck info is securely uploaded to Intuit's servers.
    Once the paycheck info is on Intuit's servers, employees can use their sign-in credentials to access the ViewMyPaycheck website and see their current and any prior pay stubs that have been uploaded.

    What are the browser or system requirements?

    ViewMyPaycheck works best in the following browsers
    • Internet Explorer (IE) 9 or later
    • Chrome
    • FireFox
    • Safari

    How much does ViewMyPaycheck cost?

    ViewMyPaycheck is included in the cost of your QuickBooks Online Payroll subscription and is FREE for your employees!

    Is there a mobile app for ViewMyPaycheck?

    Currently, we don't offer a native mobile app you can download from the App Store or Google Play.
    However, ViewMyPaycheck is optimized for mobile devices. Just open your mobile browser and go to https://paychecks.intuit.com/

    Signing Up & Signing In

    How do I sign up for ViewMyPaycheck?


    If you're subscribed to the new version of QuickBooks Online Payroll, you don't need to do anything. Your log in credentials for your ViewMyPaycheck is the same with your QuickBooks Online Payroll. Just have your employees sign up at https://paychecks.intuit.com.


    Before you sign up:
    • Check with your employer to see if ViewMyPaycheck is available for your company.
    • Make sure you have your Social Security number (SSN) handy and the net amount of your last paycheck issued by the company. The net amount is your take-home pay. We'll need this info to verify who you are and match you with the correct company and paycheck info.
    To sign up:
    1. Go to ViewMyPaycheck (https://paychecks.intuit.com/).
    2. Click Sign Up.
    3. Sign up for an Intuit account. An Intuit account allows you to access multiple sites and products with one user ID and password.
      You'll be asked to provide an email address, a password, and a security question and answer, in case you need to recover your password.
      Note: If you already use an Intuit product, such as TurboTax, then you may already have an Intuit account. If you already have one, we'll prompt you to use that account to sign up for ViewMyPaycheck.
    4. Enter your SSN and the net pay amount from your last paycheck issued by the company and then click All Done!

    How do I set up ViewMyPaycheck for my employees?

    To do so:
    1. Run payroll in QuickBooks Online Payroll. Before employees can access their pay stubs in ViewMyPaycheck, you need to create paychecks in your QuickBooks Online Payroll account.
    2. Let your employees know they can access their paychecks online and send them these sign-up instructions (PDF).

    Do I need to sign in with my Intuit account?

    An Intuit account allows you to access multiple Intuit sites and products with one user ID and password. For example, an Intuit account can be used to access sites like TurboTax and ViewMyPaycheck.
    When you sign in to ViewMyPaycheck, you'll be asked to enter an email address and password. If an Intuit account has already been set up for that email address, you'll be prompted to sign in with that Intuit account. If not, you'll need to create an Intuit account.
    Sign up for an Intuit account

    Why am I asked to confirm my account information?

    When you sign in to ViewMyPaycheck using your Intuit Account login, you may be asked to confirm your account information with a confirmation code.  After choosing how you'd like to receive your code, click Continue and the code will be sent to you.  If you no longer have access to the email listed, complete the Email change request form.
    Do NOT leave the screen before entering your confirmation code.  Open another window if necessary.
    Retrieve the confirmation code.  It can sometimes take a few moments for the code to arrive in your email box. You may also want to check your bulk/junk/spam mail folder to see if the code went there.
    Once you have entered your code click Continue.  If you don't receive a code click Didn't receive a code.  Once you have been verified you will automatically be signed in to ViewMyPaycheck.
    For more information see Multi Factor Authentication (MFA) - FAQs.

    Are there printable sign-up instructions for employees?

    Yes! Send your employees these instructions (PDF) for signing up and using ViewMyPaycheck.

    To access these instructions from your QuickBooks payroll account:
    1. Go to your employee's profile.
    2. To the right of the Email field, click Learn about ViewMyPaycheck. If you don't see the link, simply click the help icon (?) on the top right and enter "ViewMyPaycheck" into the search. The first article to appear is the same article linked to the Email field.

    3. Click Send this email and an email template will open in your default email program. Update the email address and text as needed. Then, send!

    How do I set up my ViewMyPaycheck account to see pay stubs from another company?

    Working in ViewMyPaycheck

    What can I do in ViewMyPaycheck?

    Employees can view the most recent and any prior pay stub that their employer uploads to ViewMyPaycheck. Here's an example of what employees might see:
    • ViewMyPaycheck itemizes current and year-to-date earnings and deductions so you always know how your paycheck was calculated and where your money is going.
    • Need a printed copy of your pay stub? No problem. Click Save As PDF to save a PDF copy of it to your computer and then print it for your records.
    • If you want to be notified any time a new pay stub is uploaded to ViewMyPaycheck, go to Preferences and click the Send me an email when new pay stubs are available checkbox.


    The ViewMyPaycheck administrator dashboard has been disabled so employers can no longer set preferences for their employees. Employers can NO longer:

    • Show or hide paychecks that dated in the future.
    • Prevent employees from using ViewMyPaycheck to view their paychecks online.
    • Invite others as ViewMyPaycheck administrators for your company.

    Can I try it out first?

    You bet! Just go to ViewMyPaycheck Test Drive. You'll be using a test account, so you don't need to enter any sign-in credentials.

    How do I get paycheck info from QuickBooks payroll to ViewMyPaycheck?

    All you need to do is run your payroll in QuickBooks payroll and the paycheck info will be available in ViewMyPaycheck.

    Can employees view paychecks from more than one company?

    Yes! If an employee works for more than one employer who has set up their company for ViewMyPaycheck, then the employee can use the same Intuit account to view paychecks from multiple companies.
    Before adding a company to ViewMyPaycheck, employees must (1) sign up for ViewMyPaycheck for the first company (see these sign-up instructions, PDF) (2) have their Social Security number (SSN) and the net amount of their last paycheck issued by the company they want to add.
    To add another company to ViewMyPaycheck:
    1. Sign in to ViewMyPaycheck (https://paychecks.intuit.com/).
    2. Click the drop-down arrow in the upper-right corner of the ViewPaycheck window and choose View my paychecks from another company.
    3. Enter your SSN and the net pay amount from your last paycheck issued by the company.
    4. Follow the onscreen instructions to add the company to ViewMyPaycheck.
    After you add the company, you can sign in to ViewMyPaycheck with one user ID and password and then use the drop-down in the upper-right corner of the ViewMyPaycheck window to switch between the companies.

    Can I turn email notifications on or off?

    Yes. Click the Preferences tab and select whether or not to receive email notifications when new pay stubs are availabe.

    Is there a mobile app?

    Currently we don't offer a native mobile app you can download from the App Store or Google Play. However, ViewMyPaycheck is optimized for mobile devices. Just open your mobile browser and go to https://paychecks.intuit.com/.

    Getting Help

    What if I have questions about using ViewMyPaycheck?

    If you have questions about using ViewMyPaycheck,click the question mark icons (?) available on the ViewMyPaycheck website.
    You can also contact an agent via live chat Monday through Friday, 6am to 6pm. In ViewMyPaycheck, you can click Support at the top of the window and then click the chat button to start a session.

    What if I have questions about paycheck amounts or calculations?

    Employees who have questions about their paychecks, including how it's calculated, what shows up on the pay stubs, or when the money is deposited in the bank should contact their employer.
    You may receive email confirmation when you update your account information.

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