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    E-File 10-digit PIN lost or missing for Enhanced Payroll

    Article ID: 1002177


    You have enrolled in E-file and have not received or have lost your 10-digit PIN.

    If your QuickBooks Desktop enrollment status shows Accepted, this indicates only that the agency has received your enrollment, not whether it is approved or rejected.

    Expected Outcome

    You can determine how to get the 10 digit E-file pin.


    You have an active QuickBooks Desktop Enhanced payroll subscription and completed a separate enrollment through QuickBooks Desktop.


    The PIN is obtained after enrolling to the E-file service in QuickBooks Desktop.
    • If the IRS did not receive your enrollment or it was rejected, re-submit your request.
    • If you do not receive a PIN or have lost it, contact IRS E-file services at 866.255.0654 to request the status of your application.

    To re-submit your e-filing enrollment request:

    Go to Employees > Payroll Center.

    Click the File Forms tab.

    At the bottom of the page, under Other Activities click Change Filing Method.

    Select Federal 94x Efile Enrollment.

    Click Edit.

    Follow the on-screen instructions to complete the enrollment.

    Within 7-10 banking days, you will receive a letter with the 10 digit pin (unless rejected) and a Statement of Receipt. Sign the Statement of Receipt and mail it back to activate PIN.

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