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    Warning: To do this task, you must have a bank account set up for E-pay in QuickBooks

    Article ID: 1000270


    When attempting to send an e-payment, you get the following message:

    Warning: To do this task, you must have a bank account set up for E-pay in QuickBooks.

    Expected Outcome

    You will enable a bank account for E-pay.


    You have an active QuickBooks Desktop payroll subscription.


    This warning appears when the bank account you are using for E-pay is not enabled.

    You must enable the actual account for E-pay, not just the parent account.

    To enable your bank account for E-pay:

    Verify that the bank account at the top of the check is the correct bank account used for e-payments.

    If it is, do not change it. If it is not the correct account, change the default bank account.

    Choose Employees > Payroll Center.

    In the Payroll Center, go to the Pay Liabilities tab. At the bottom, from the Other Activities list, click Change Payment Method.

    Select E-pay accounts on the left.

    Make sure the exact account listed for the Payroll Liability check (the same default account selected in step 1) is Enabled for E-pay.

    If the account is not selected, click the account, verify the routing number, account number, and whether Checking or Savings is selected.

    Click OK.

    If there is more than one bank account enabled for E-pay, disable the E-pay account you are not using by removing the routing and account numbers.

    Click Finish.

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