Quick Search Results

    Not finding your answer?

    View More Results

    Unknown client-specific tax form printing error 214, 539, 202, or 10508

    Article ID: 1000106


    When printing state forms or forms 940, 941, W-2, and W-3, you receive the following error:

    • Unknown client-specific tax form printing error: 214, 539, 202, or 10508.
    This error typically occurs if the tax table form files are missing or damaged, which can result from an incomplete download or installation of the latest tax table.

    You must have an active QuickBooks payroll subscription to print forms.


    To resolve this problem:

    Check the active and inactive items on the following lists for invalid characters.  Invalid characters include items such a  # or blank spaces where there should not be any.

    • Payroll Item List
    • Employee Name List
    • Chart of Accounts
    • Vendor List
    • Company Information window

    If the above step does not resolve the issue, continue below:

    Update your program to the most current release. When updating the product release, ensure that all updates are selected on the Options tab.

    KB: How to Update a QuickBooks release.

    You can also try to re-download and reset the entire payroll update by pressing the control key and clicking the Update Tab at the same time. This method has been known to work when getting this type of error.

    Download the latest tax table.

    In QuickBooks, click Employees > Get Payroll Updates.

    If you do not have a current subscription to one of the QuickBooks payroll services, you need to subscribe to a QuickBooks payroll service to download the latest tax tables.  Click the Subscribe button (if you do not have a subscription) or the Account Info button (if your subscription has expired) and follow the onscreen instructions. Then you will need to Validate your payroll subscription, and download updated payroll files.

    Top Answers


    Most Used Forms

    Find and download individual and federal forms required for your business.

    Payroll Tax Support

    Stay in compliance, ensure you're up to date on all necessary tax agency information from Federal to State agency


    Give employees 24/7 access to payroll information they need.