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ViewMyPaycheck for Mobile FAQ

Article ID: 2001199
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Overview

With ViewMyPaycheck for Mobile, employees can get anytime, anywhere access to their pay stubs from their phones. This article addresses some of the most frequently asked questions customers have about the mobile app.

Assumptions

You want to find out more about ViewMyPaycheck for Mobile.

Details

What mobile devices are supported?

You can use ViewMyPaycheck for Mobile on any mobile device with a web browser, such as an iPhone, iPad, Android, or a Blackberry device.

Can I get the ViewMyPaycheck for Mobile app through the App Store?

No. ViewMyPaycheck for Mobile is a mobile website rather than an app you download from the App Store. Simply open your web browser on your mobile device, go to https://m.vmp.intuit.com/, and use your Intuit Account user ID and password to sign in.

I'm an employee. What can I do in ViewMyPaycheck for Mobile?

If you're an employee, you can view the latest pay stubs uploaded to ViewMyPaycheck by your employer. At this time, you cannot view your W-2 information on ViewMyPaycheck for Mobile, even if your employer has enabled you to view your W-2 information through the ViewMyPaycheck web application on your computer.

I'm a ViewMyPaycheck administrator. What can I do in ViewMyPaycheck for Mobile?

If you're a ViewMyPaycheck administrator, you can view employees' pay stubs on ViewMyPaycheck for Mobile. To manage ViewMyPaycheck user access and preferences, however, you need to sign in to the ViewMyPaycheck web application on your computer.

How do I start using ViewMyPaycheck for Mobile?

  • Employee? First you need to activate ViewMyPaycheck. To start, follow the instructions in the invitation email sent from your employer. (If you haven't received an invitation email, check with your employer or payroll administrator.)

  • Employer or payroll administrator? First you need to sign up your company for ViewMyPaycheck. For more information, go to viewmypaycheck.intuit.com.

  • Already active on ViewMyPaycheck? Open a web browser on your mobile device, go to https://m.vmp.intuit.com/, and use your Intuit Account user ID and password to sign in. This is the same user ID and password you use to access the ViewMyPaycheck web application on your computer and any other Intuit applications associated with your Intuit Account, such as TurboTax.

I'm trying to sign in the ViewMyPaycheck for Mobile from my mobile device, but the screen shows a spinning circle instead. What do I do?

If you see this when you try to sign on to ViewMyPaycheck for Mobile, your browser's private browsing mode is restricting ViewMyPaycheck from loading.


Do the following to turn off the private browsing feature and then try signing in again.

  1. On your mobile device, tap Settings.
  2. Tap Safari.
  3. In the Privacy section, tap to turn off the Private Browsing setting.


  4. Close Settings and then try signing on to ViewMyPaycheck for Mobile again.

How do I contact ViewMyPaycheck for Mobile Support?

  • Questions about your paycheck? Contact your employer.

  • Having trouble using ViewMyPaycheck for Mobile? Call us at 800.624.2106 Ext 82288 (Monday to Friday, 6 a.m. to 6 p.m. Pacific time).
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