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    Activating a payroll service purchased from a retail store

    Article ID: 1001214


    You may have bought the QuickBooks Payroll in a box or purchased the payroll service from a retail store. If you are a new user of the service, follow the instructions in this article to activate the payroll service in QuickBooks.


    To activate the payroll service:

    In QuickBooks, go to Employees > Payroll > Install Payroll from Box.

    If you do not see Install Payroll from Box, your QuickBooks may already have a payroll subscription. Contact us to activate your new payroll subscription in QuickBooks.

    Complete the fields in the Payroll License and Product Information page.

    Your QuickBooks Payroll license number is displayed on a brightly colored sticker on the folder inside your box. The product number is included in the directions on the folder. These numbers work together to identify and verify your Payroll subscription and to produce a valid service key, which you will use to unlock your payroll subscription in QuickBooks.

    Click Continue.

    Complete the fields in the Payroll Company Legal Information section. All fields are required unless specified as optional.

    The Payroll Company creates paychecks for its employees, and its Federal employer ID number (EIN) appears on the tax filings.

    Read the disclaimer in the Billing Information section.

    Enter the payment and contact information needed.

    The payroll you have purchased is for 1 year subscription, and for limited employees. The credit card you enter will be used for the following:

    • Renewal of the subscription - the subscription will automatically renew a year after activating your payroll.  You will be notified at least 30 days in advance prior to the automatic renewal of your service.
    • Per Employee Fee - depends on the number of employees that you pay in a month, and is debited the following month. Example: The per employee fee for the employees paid in January will be debited on your billing day of the following month (February).

    Click Continue.

    Log in to your Intuit Account.

    Click the Start Payroll button in the Confirmation.

    Congratulations! Your QuickBooks Payroll Service is now active. To get you started in using the service, just complete the 6 easy steps of the Payroll Setup Interview.

    If you are unable to activate your new payroll service in QuickBooks, contact us.

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