Activating a payroll service purchased from a retail store
You may have bought the QuickBooks Payroll in a box or purchased the payroll service from a retail store. If you are a new user of the service, follow the instructions in this article to activate the payroll service in QuickBooks.
To activate the payroll service:
In QuickBooks, go to Employees > Payroll > Install Payroll from Box.
- You have subscribed to the QuickBooks payroll service and/or you have already entered a service key in QuickBooks. You need to remove the payroll service key first before activating the payroll service you purchased from a retail store.
IMPORTANT! Removing your payroll service key will not cancel the service.
- Your QuickBooks software is not updated. You need to update QuickBooks.
If you are still not able to see the option, please contact us.
Complete the fields in the Payroll License and Product Information page.
Complete the fields in the Payroll Company Legal Information section. All fields are required unless specified as optional.
Complete the fields in the Payroll Company DBA Information section.
Complete the fields in the Payroll Company Administration Information section.
Read the Subscription Information.
The payroll you have purchased is for 1 year subscription, and for limited employees. The credit card you enter will be used for the following:
- Renewal of the subscription - the subscription will automatically renew a year after activating your payroll. You will be notified at least 30 days in advance prior to the automatic renewal of your service.
- Per Employee Fee - depends on the number of employees that you pay in a month, and is debited the following month. Example: The per employee fee for the employees paid in January will be debited on your billing day of the following month (February).
Log in to your Intuit Account.
Click the Start Payroll button in the Confirmation.