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How to send a zero payroll
Article ID: 1000792
PrintOverview
There might be times when you have to connect to the Intuit Payroll server. This article explains how to send a zero payroll so you can connect in the following situations:
- To synchronize data in QuickBooks with the data on the server. Example: QuickBooks is trying to send payroll data that had already been sent to the payroll service.
- To update your version of QuickBooks with Intuit.
- To verify the customer's bank account information after a Bank Account Change is processed
- After voiding a previously sent paycheck
- To record the Employer Identification Number (EIN) change in QuickBooks
- When a checking account name/bank account name where Direct Deposit transactions are posted is updated
- When the name of the account where Direct Deposit fees are posted is updated
- To cancel Direct Deposit in QuickBooks
- To recover the latest payroll service fees check (Direct Deposit liability check) in the register
- When the "Use Direct Deposit" option cannot be selected when processing payroll
- When an EIN with Direct Deposit is moved from one agreement to another (Direct Deposit migration)
- To restore missing paychecks in QuickBooks.
Assumptions
You have an active QuickBooks payroll subscription.
Expected Outcome
You can send a zero payroll and connect to the Intuit Payroll server.
Details
To send a zero payroll:
QuickBooks Pro and Premier
- Choose Employees > Send Payroll Data.
- Verify that there are 0 paychecks for $0.00 in the Items to Send section.
- Click Send.
- Enter your Payroll PIN.
- Wait for the message that your payroll session was successful. (A confirmation report appears in the Items Received section of the Send Payroll Data window)
Note: The message that appears might vary depending on your activity.
- If you send the zero payroll after voiding paychecks, the message is, Your payroll session has succeeded.
- If you send the zero payroll after an EIN change, the message is, "QuickBooks has received additional information. Go to Company Information to check if the change is correct."
Simple Start
- Click Payroll to go to the Payroll Center.
- Click Related Payroll Activities > Send Payroll Data.
- Verify that Request for Payroll Service Information Exchange is listed in the Items to Send section.
- Click Send.
- Enter your Payroll PIN.
- Wait for the message that your payroll session was successful.
Karin2/22/2013