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    Change your Direct Deposit bank account

    Article ID: 1000737

    If you have QuickBooks Basic, Standard or Enhanced with Direct Deposit, you have the option in QuickBooks to change your bank account from which your Direct Deposit payroll funds are withdrawn.

    To perform the processes below, you need the following:

    • Your existing Intuit Account.
    • The Direct Deposit PIN you use to send payroll.

    Set up the new bank account in the QuickBooks Chart of Accounts, if you haven't created it yet.

    1. Choose Lists >Chart of Accounts.
    2. Click the Accounts button and choose New.
    3. Choose Bank and click Continue.
    4. Enter your bank account information
    5. Click Save & Close to save your changes.

    Update the bank account information in QuickBooks Account Maintenance page.

    1. In QuickBooks, go to Employees > My Payroll Service > Accounts/Billing Information.
    2. Sign in using your Intuit Account login.
    3. In the Direct Deposit section, click on any of the Bank Account details.
    4. Click OK on the message that appears.
    5. Enter you payroll PIN and click Submit.
    6. Enter the new bank account details and click Submit.
    7. Wait for the confirmation and click Continue.
      Intuit will send 2 test debits to your new bank. It may take up to 2 banking days for the test debits to post on your bank statement. You will need to complete the steps in the section below to activate your new bank account before sending your next Direct Deposit payroll.
    If you are unable to change your bank account information in QuickBooks, you have the option to download the form and send it to Intuit via fax (877.699.8996) or email (SBPFCSOperations@intuit.com). You will need to activate the new bank account if you want your next Direct Deposit payroll to debit from the new bank account.

    If you need to pay your employees but have not completed the bank account verification and activation steps, you will need to issue paper checks.

    After one to two banking days, check your bank statement and make a note of the two small one-time withdrawals made by QuickBooks Payroll Service.

    Enter these 2 test debits in the QuickBooks Account Maintenance page. See steps below:

    1. Go to Employees > My Payroll Service > Account/Billing Information.
    2. Sign in using your Intuit Account login.
    3. Click the Verify link next to your Direct Deposit bank account information.
    4. Enter the 2 test debit amounts to verify your new bank account.

    5. Enter and confirm your payroll PIN.
    6. Click Submit.

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