Restore a backup company file
After you have backed up a QuickBooks company file, you can restore the file from the backup.
You have Administrator access in QuickBooks.
You will restore a backup copy of your company file.
To restore your company file from a backup:
Choose File > Open or Restore Company.
Select Open or Restore a Backup Copy, and then click Next.
Select Local Backup and click Next.
Click the Look In drop-down arrow, select the location of the backup file, and then select the file name of the backup file. (The file name should appear as [Company Name].qbb.)
Click Open and then click Next.
Click the Save-in drop-down arrow and select the location where you want to restore the file.
Enter a new file name in the Filename field, giving it a .qbw extension.
Click Save and then carefully read and respond to any messages that appear before restoration begins.
- [Filename].qbw already exists. Do you wish to replace it?
- You are choosing to overwrite an existing company file. Are you sure?
Assisted Payroll: you may get the following message after restoring the file: "This QuickBooks file may be missing some of the payroll data...". Click below for additional steps.
"This QuickBooks file may be missing some of the payroll data that you have already sent to the Payroll Service. Before creating any new transactions, you need to restore the missing data by clicking Send Payroll Data from the Employees menu and then clicking the Send button."
Click Send only if the Items to Send field contains 0 Paychecks for $0.00. If there are transactions listed, you may send duplicate transactions to the payroll service. Contact payroll support to check what items have already been sent.
For more information on how to restore an online backup file, see QuickBooks Help.