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    Payroll tax table update issues

    Article ID: 1000519

    Problem

    You are unable to update payroll tax tables in QuickBooks.

    Details

    To identify and resolve problems so you can update your tax tables in QuickBooks:

    Check your QuickBooks subscription status.

    1. Choose Employees > Get Payroll Updates.
    2. In the Get Payroll Updates window, note the information in the Subscription Status field.

    Update QuickBooks to the latest release.

    See Update a QuickBooks release for information on downloading and installing QuickBooks product updates.

    Refer to the following table below for information on what to do next.


    Subscription status Your situation What to do
    ActiveYou have a current subscription to a QuickBooks payroll service.Make sure that your subscription number (which identifies you as a subscriber and entitles you to payroll updates) is entered in this window. Then go to next step.
    No subscription numberYou have subscribed.Contact Us
    No subscription numberYou have not subscribed.Call Intuit at 800.820.6382 to subscribe, and then go to next step.
    A subscription number You have subscribed.Go to next step.
    InactiveYour subscription has expiredClick Account Info and follow the instructions in the wizard. Be sure to update your billing information. Then go to next step.
    Not SubscribedYou have not yet subscribed to the QuickBooks payroll service.Click Subscribe and follow the instructions in the wizard. Then go to next step.

    Try to update the tax tables again. If you still can't update successfully, follow the next steps.

    Check your QuickBooks Internet connection setup.

    1. Choose Help > Internet Connection Setup.
    2. Select Use my computer's Internet connection settings, click Next, and then click Done.

    2 comments

    Elizabeth7/7/2013

    10

    I am set to automatic update on a subscription - the system said I am up to date and I also manually tried to update even though it said there was nothing available in each of the 4 QB categories but when I go to process payroll I get the message that my tables are NOT up to date, this is frustrating.

    Help please. Many thanks.

    Reply

    Jo Ann7/8/2013

    03

    Hi Elizabeth,

    I believe the article that will help you is Download the latest payroll tax table.

    I have also update the article to include a link to this article in the Related Articles section.

    I hope this helps. Thanks for commenting.

    Comments can not be added at this time.

    Top Answers

    Resources

    Most Used Forms

    Find and download individual and federal forms required for your business.

    Payroll Tax Support

    Stay in compliance, ensure you're up to date on all necessary tax agency information from Federal to State agency

    ViewMyPaycheck

    Give employees 24/7 access to payroll information they need.