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Download QuickBooks to reinstall

Article ID: 1000479

Trouble logging in? Get help

I need to reset my password
- Due to system delays, password reset e-mails can take up to 45 minutes to arrive.
  1. In QuickBooks, go to Employees > My Payroll Service > Accounts/Billing Information and click Forgot your Password?
  2. Enter your User ID and click Continue.
  3. Click Send Security PIN. A new window will open. Do not close the Forgot Password window.
  4. The e-mail may take up to 45 minutes to arrive. Once you get the e-mail, enter the PIN in the Forgot Password window.
  5. Answer the security question. If you can't remember after a few attempts, call us at 1-800-624-2106.
  6. Enter and confirm your new password, and click Save Password to complete the process.
I can’t remember by User ID
- Your User ID can either be a unique user name or your e-mail address.
  1. In QuickBooks, go to Employees > My Payroll Service > Accounts/Billing Information and click Forgot your User ID?
  2. Enter the e-mail address you use for your Intuit Account and click Continue. If you entered the wrong e-mail address, you can try additional e-mail addresses.
  3. Click on the E-mail User ID button on the right.
  4. Your User ID will be sent to the e-mail address you entered in step 2.
  5. Open your e-mail and use the User ID to log in to your Intuit Account.
I don’t have a login
- 1. Click Don't have an Intuit login?
  2. Select your name from the list of contacts, and click Continue.
  3. Enter your email address and phone number.
  4. Create an Intuit Account, and then click Continue.

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Overview

Online orders include a reinstallation pack, which usually arrives within two weeks from the date of the order. If you did not yet receive your reinstallation pack and want to reinstall QuickBooks, you can download the installation files online by logging on to your Intuit Online Account.

Assumptions

You have purchased QuickBooks for download, and you have a license and product number.

Expected Outcome

You will be able to download QuickBooks.

Details

If you don't have a re installation pack and need to reinstall QuickBooks, you can re-download your QuickBooks software by logging on to your Intuit Account Maintenance (IAM) Page. If you have not created an account yet, you can select Create an Account as an option.

For additional information about IAM Log in, see QuickBooks Payroll Account Maintenance Sign In Page FAQ.

If you are using a download link, you will need to get the product number before uninstalling QuickBooks because the system will ask you for it when re installing.

To re-download QuickBooks software:

Access your Intuit Account.

Note: For additional information about IAM Log in, see QuickBooks Payroll Account Maintenance Sign In Page FAQ.

On the left of your account information, below Products & Services, click Products link.

Note: If you are subscribed to the QuicKBooks Premier/Pro Plus, click Services & Subscriptions.

Click the Download link to download the software. See screenshot below:

The list of products you have recently purchased should display.

Click the Download link next to the QuickBooks product that you want to download.
For easy access, you can temporarily Save your download to your desktop.

After you have downloaded your QuickBooks, see steps for Installing QuickBooks after downloading. You will need your license number and product number during the install process.

Installing QuickBooks for Windows From Download
For problems logging in to your Intuit Account, see Download QuickBooks Products

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Download QuickBooks to reinstall

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Overview

Assumptions

Expected Outcome

Details

To re-download QuickBooks software:

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