How to cancel or stop a Direct Deposit paycheck
PrintOverview
You can stop a direct deposit that has not been offloaded to start the ACH process. Offloading typically happens at exactly 5:00 p.m. (Pacific time) 2 banking days before the date of the check. Example: If the date of the check is Friday, you can cancel or stop it any time before 5:00 p.m. on Wednesday.
Assumptions
You have created and sent Direct Deposit paychecks to Intuit.
Expected Outcome
You may be able to stop a Direct Deposit from posting to an employee's account.
Details
It is not possible to retrieve a direct deposit transmission after 5:00 p.m. (Pacific time), two days prior to the check date. E.g., if the direct deposit check date is Friday, it is impossible to retrieve the transmitted direct deposit after 5:00 p.m. on Wednesday. To know more, please visit Payroll.com/reversal.
To cancel or stop a direct deposit paycheck:
Check the status of the payroll on the account maintenance screen.
- QuickBooks Pro and Premier: On the top menu bar, choose Employees > My Payroll Service, and click Acount/Billing Information.
- Simple Start: At the top, click Payroll to enter the Payroll Center, and choose My Payroll Service > Account/Billing Information.
Click View Payroll Activity in the direct deposit section.
Enter your Direct Deposit PIN.
Look for the payroll transmission with the check that needs to be stopped.
Cancel or void the paycheck. This must be done before 5 p.m. (Pacific time) and 2 banking days before the paycheck date.
- Cancel or void the paycheck in QuickBooks Pro/Premier.
- On the top menu bar, choose Employees > Edit/Void Paychecks.
- On the Edit/Void Paychecks screen, change both the Show paychecks through/from dates to the date of the check, and press Tab on your keyboard.
- Click the check in question, and click Void.
- In the pop-up box, enter 'yes,' and click Void.
- If you agree, select the checkbox saying you agree to the terms and conditions of voiding the paycheck.
- Repeat the previous steps as necessary to include all checks that need to be voided.
- Once the check(s) have been voided, close the Edit/Void Paychecks window.
- On the top menu bar, click on Employees, and click Send Payroll Data.
- Click Send. You will note that there are no direct deposit checks to send. This step is done in order to let QuickBooks connect with the server to let it know there has been a check modified and will be removed from direct deposit.
- Be sure the paycheck has been voided by looking in your bank register that is used to pay employees. The memo line will show a modification has been made to the check(s). The memo line may say: "voided paycheck Payroll Service Funds Recovered." On the payroll liability check, the memo line may say: "Adjusted for voided paychecks." No confirmation report will be sent for voided paychecks.
- If necessary, re-create the check(s).
- If desired, either print the checks as paper checks, or resubmit for direct deposit, being sure to send them at least two business days before the check date.
- Cancel or Void the Paycheck in Simple Start.
- From the home page, choose Bank Accounts > Register.
- Select the bank register used to process payroll.
- In the register, click on the check that needs to be cancelled.
- On the top menu bar, choose Edit > Void Paycheck.
- Save your changes.
- In the Confirmation and Next Steps window, click the Send information to Intuit button.
- Click Send. You will note that there are no direct deposit checks to send. This step is done in order to let QuickBooks connect with the server to let it know there has been a check modified and will be removed from direct deposit.
- Be sure the paycheck has been voided by looking in your bank register that is used to pay employees. The memo line will show a modification has been made to the check(s). The memo line may say: "voided paycheck Payroll Service Funds Recovered." On the payroll liability check, the memo line may say: "Adjusted for voided paychecks." No confirmation report will be sent for voided paychecks.
- If necessary, re-create the check(s).
- If desired, either print the checks as paper checks, or resubmit for direct deposit, being sure to send them at least two business days before the check date.
Linda2/5/2013