Verify and Rebuild Data in QuickBooks
Verify Data self-identifies the most commonly known data issues within a company file while Rebuild Data self-resolves most data integrity issues that the Verify Data finds.
Common reasons to use the Verify and Rebuild features:
- Fatal errors when you use QuickBooks.
- Discrepancies on reports, such as invoices or bills that post with a negative values.
- Deposited payments show up in the Payments to Deposit window.
- Balance sheet reports do not show all accounts.
- Names are missing from lists.
- Transactions are missing.
- Run a well-data checkup to make sure your company file is error free.
To Verify And Rebuild Data
Choose Window > Close All.
Verify Data. Choose File > Utilities > Verify Data.
- "QuickBooks detected no problems with your data," no further action is needed.
- A specific error message, there may already be an article for it. Try searching for it in our QuickBooks support site for specific instructions.
- "Your data has lost integrity," indicates there is data damage in the file. Continue to the steps below to Rebuild Data to correct the problem.
Rebuild Data. Choose File > Utilities > Rebuild Data.
You will receive a warning message to backup your company file, press OK.
- Select where you want to save your backup, then select OK at the bottom of the QuickBooks Backup window.
- If a message asks if you want to replace another backup file, click NO. Enter a new name in the File name field and click Save.
- If the backup fails, select Cancel at the Rebuild prompt and contact Payroll Support for additional assistance.
- The Rebuild Data utility starts as soon as the backup is finished.
Click OK when you get the message "Rebuild has completed".
Run Verify Data again to check for remaining data damage. Choose File > Utilities > Verify Data.
If the Verify detects additional damage it means the damage will need to be manually corrected. Locate the error within the qbwin.log and search for a resolution at the QuickBooks Support site.
If your error cannot be found, you can try restoring a recent backup. Choose File > Restore.
*Make sure that you do not overwrite your existing company file. Any information entered in the company file since the backup was must be manually reentered after you restore.
For additional assistance contact Payroll Support.