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    Troubleshoot Issues with Printing and .PDF Files

    Article ID: 1000323


    When you try to create, print or email a pay stub and/or payroll reports either you get an error, nothing happens, or QuickBooks Desktop closes.

    Why this is happening:

    • There is a problem connecting to your currently selected printer, Microsoft XPS Document writer on XPS port....
    • Could not print to printer
    • Error: QuickBooks can't complete the current action due to a missing component:  Missing pdf file component
    • QuickBooks Desktop is not responding
    • PDF Converter shows offline
    • You cannot print directly to the QuickBooks PDF Converter
    • The device is not ready
    • Unable to save as .pdf file
    • Quickbooks Desktop could not save your form or reports as a .pdf
    • QuickBooks Desktop freezes when you try to reconcile accounts
    • Print Driver Host for 32-bit Applications has Stopped Working
    • Unrecoverable error
      • 15064 06798
      • 14982 50172
      • 14983 96787
    • QuickBooks PDF Converter Activation Error -20, -30, or -41
    • Error 1722 or 1801 when installing PDF Converter


    Check out this article on our QuickBooks Desktop community site: Unable to reconcile accounts or to create, print, or email .pdf files and Troubleshoot common printer problems for detailed steps about how to resolve these printing issues.

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