Payroll Support

Activate Employee Organizer service key

Article ID: 1000042
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Overview

This article explains how to activate the Employee Organizer service key in QuickBooks.

Assumptions

You must have an Employee Organizer service key.

Expected Outcome

You will activate your Employee Organizer in QuickBooks.

Details

To activate the Employee Organizer service key:

Choose Company > Company Information.

Be sure you have filled in the Employer Identification Number field, and then click OK.

Choose Employees > My Payroll Service > Manage Service Key.

In the QuickBooks Service Keys window, click Add.

In the Service Key field, enter your service key and then click Next > Finish.

Click Add again, and then enter the service key for the Employee Regulations Update.

Click Next > Finish. The Employee Organizer subscription is validated and shows as Active in the QuickBooks Service Keys window

If the error message still appears, temporarily remove the service from QuickBooks:

  1. Make a backup.
  2. Choose Employees > My Payroll Service > Manage Service Key.
  3. Select the line that reads Employment Regulations Update by clicking on it once.
    • NOTE: if you do not know your Service Key for the Employment Regulations Update or Employee Organizer, click Edit and write down your Service Key.
  4. Press Alt + 0 (the number zero above the letters).
  5. When the prompt, "A current backup of your data file may be the only way to reactivate a cancelled subscription..." appears, click Yes.
  6. When the confirmation: "Are you sure you want to cancel your Employment Regulations Update Subscription? If you click on yes, you will turn off all features of this service for [company name] in the QuickBooks program." appears, click Yes.
  7. The message "Your subscription has been cancelled." appears. Repeat the same steps to remove the Employer Organizer.
  8. After you remove BOTH the Employee Organizer and the Regulations Update from your QuickBooks company file, close and reopen QuickBooks.
  9. Once re-opened, re-enter the two services:
    1. Choose Employees > My Payroll Service > Manage Service Key.
    2. On the Manager Service Key window, click Add.
    3. When prompted, enter the Service Key for Employer Organizer.
    4. Click Next then Finish.
    5. The Employer Organizer will now be added back to QuickBooks.
    6. Repeat the same steps for the Employees Regulations Update.

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