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Payroll Support This site requires Adobe Flash Player Please click link below to install. Get Flash Player Get Answers to QuickBooks Questions Account Updates & Billing Employees & Employee Taxes Payroll & Direct Deposit Tax Forms & Payroll Liabilities Software Operations Errors & Software Trouble- shooting Account Updates & Billing Account Maintenance Chart Of Accounts Sub-Account Creation in QuickBooks Create a new account in QuickBooks In the Accountant Copy some changes to the Chart of Accounts have unexpected results when importing to the Client file Contacts, Admin, Principal Changing the primary principal of your company (PDF Form) General Account Maintenance Access Account Maintenance Pages Company phone number change Find Company Number Unable to update the payroll service in QuickBooks from online to disk delivery Change the company business name and address information Finding Which Payroll Service You Have Payroll Expense Account Setup Legal Name, Address, EIN EIN Change QuickBooks Standard or Enhanced Payroll IRS Form SS-4: Application for Employer Identification Number Where to Find FEIN/EIN (Federal Employer Identification Number) IRS Form 8822: Change of Address (PDF Form) IRS Form 8655: Reporting Agent Authorization (PDF Form) Payroll Subscription View status of payroll subscription and subscription information Service Discontinuation QuickBooks Service Discontinuation Plan Cancelling a QuickBooks Support Plan Canceling payroll service Login & Security Login Issues Login Window Missing PIN (Personal Identification No.) Lost or Forgotten Payroll PIN Changing direct deposit PIN within the company file Security & Passwords Password Protecting Payroll Information in a QuickBooks Company File Troubleshooting QuickBooks passwords Change or verify your password for processing Direct Deposit payroll Employees with Sensitive accounting activities permissions to change closing date and closing date passwords Billing & Fees Authorization Hold Authorization Hold Bank Account Direct Deposit Bank Account Change Setting up a Default Bank Account for Payroll Credit Card Credit card charges for Enhanced Payroll Plus or Assisted Payroll Plus Update the credit card and account information for QuickBooks Payroll subscription Reconciling bank and credit card accounts Fees & Pricing Incorrect Charge for Payroll Renewal billing for Enhanced Payroll Plus or Assisted Payroll Plus Refund time line once Intuit has received a returned product Refund QuickBooks Payroll Subscription Guidelines Find fees for a specific payroll Payroll service fee report Prompted to re-enter payment information for QuickBooks Do-It-Yourself Payroll Intuit Orders & Purchases Activation, Registration, Renewal Registering QuickBooks Enter or Edit Payroll Service and Disk Delivery Keys Reactivate your Payroll Service Email indicating Payroll service was not renewed Exchanges & Returns Exchanging or Returning a QuickBooks Product Order Status Checking the status of a QuickBooks order Tracking Your Intuit Order Status Estimating product delivery time Purchasing Determining which version of QuickBooks to purchase and how to obtain the software Employees & Employee Taxes New Employees Add New Employees Create New Employee Add new or edit an existing employee for payroll in QuickBooks I-9 Form Justice Department Form I-9: Employment Eligibility Verification New Hire Reporting New Hire Reporting Details Some fields in New Hire state forms not automatically populating Social Security Numbers Social Security Verification Paying a Visa Employee Who Does Not Have a Social Security Number Yet Troubleshoot New Employees Add/Edit Employee windows in QuickBooks showing only limited fields for input Terminate & Rehire Rehire employees Rehiring (reactivating) an employee in QuickBooks Reactivate a terminated employee Rehired employee is listed as terminate Employee Taxes & W-4 Withholding or Overriding Taxes Change employee local taxes Change Employee Filing Status Allowances Form W-4: Employee's Withholding Allowance Certificate Change federal or state tax withholding amounts calculated in QuickBooks QuickBooks Calculates Federal and State Withholding Amounts Calculate federal withholding in Quickbooks on a percentage basis Reviewing and Editing W4 Payroll Information for Employee State Withholding & SDI Calculating state withholding for Michigan state Set up employee subject to income tax for one state and SUI and SDI for another California SDI rate shows .6% in QuickBooks when it should .8% Changing State Disability Insurance (SDI) rate Fixing payroll checks with wrong state chosen in employee profile Incorrect State Unemployment or Withholding because wrong state was selected in employee Payroll and Compensation Info State Forms Library Setting up Items for New State Taxes Advanced EIC Unexpected value for AEIC liability appears after using Payroll Setup wizard Advance Earned Income Credit (AEIC) not calculating correctly What is the Advanced Earned Income Credit (AEIC) Edit vendor name for AEIC payroll item Social Security & Medicare Social Security and Medicare payroll taxes are calculating too high on first paycheck run Entering and using FICA in QuickBooks Social Security, Medicare calculating before wages have been entered on paycheck Medicare not calculating correctly after upgrading Social Security and Medicare amounts calculating incorrectly Tax Calculation Problems Employee claims paycheck is not taking out enough federal withholding Federal and State payroll taxes stop calculating after February 15 Payroll taxes not calculating or withheld from employee paychecks Federal and State withholding displays $0.00 Federal withholding shows positive amount on paycheck Payroll tax calculations in QuickBooks are different than the calculations in Publication 15 tables Payroll taxes calculate incorrectly for paychecks created for the new year Nonresident Aliens Setting up nonresident alien tax withholding for employees in Quickbooks 2007 and newer Setting up withholding income taxes on the wages of non-resident alien employees in Quickbooks 2006 or earlier Employee Maintenance Sick & Vacation Accruals Setup an Employee for Sick or Vacation Accrual Vacation, sick time does not change on past paychecks Employee's sick/vacation hours fail to reset when entering paychecks in a new year Setting Up/Paying Sick or Vacation Accrued sick and vacation time not printing on paychecks or paystubs Available sick or vacation hours for employee is incorrect or the hours available as of date is incorrect General Employee Maintenance Change Employee Name Adding or Changing the Email Address for an Employee Differences between exempt and nonexempt employees Merging duplicate employees in QuickBooks Change employee payroll info Deleting an employee name from the employee list Employees listed in the Other Names List Troubleshooting Employees Employee Center Does not Show Transaction Information Missing information on personal info tab when editing employee Employee name missing from employee list, employee center Employees drop-down menu missing payroll features, cannot pay employees; payroll service missing, blank Employee's Name is Misspelled on Paycheck Reports Employee Summary Reports Create an Employee Withholding List for the Year Building a Report to Show Sick and Vacation Time Used, Available, Accrued, and Limit Creating a quarterly unemployment report Creating a report that lists employees and their salaries or hourly rates Reporting all Terminated Employees Creating employee payroll report Employee Organizer Service Employee Organizer Issues Not returning to the Edit Employee window when I finish using an Employee Organizer wizard W-4 form in Employer Organizer shows 2007 but should be 2008 Pay raise not showing in the Employee Organizer compensation record Using the Employee Organizer Printing and saving forms and letters in the Employment Regulations in the Employee Organizer Add an additional company to my Employee Organizer agreement Description of the fields on an employee record in Employee Organizer QuickBooks Employee Organizer Contact Information Finding State Withholding Tax Forms Using Employee Organizer Unlocking the Employee Organizer Payroll & Direct Deposit Direct Deposit & PayCard Set Up & Pay Direct Deposit Setting up or Editing Employee Information for Direct Deposit Print paystub or non-negotiable paycheck for Direct Deposit employee Create a Direct Deposit Paycheck Bank verification process for employees using direct deposit Sending / Processing Direct Deposit Cancelling or stopping an employees direct deposit paycheck after being transmitted Direct Deposits show as zero in register Using Direct Deposit in more than one company file for the same FEIN Schedule and send direct deposit paychecks early Submitting more than one Direct Deposit payroll at a time Direct deposit paychecks not showing up under Items To Send in the Send Payroll Data window Direct Deposit Posting Direct Deposit rejects When do Direct Deposits post Unable to select direct deposit for employee after verifying test bank debits Direct deposit check to two accounts deposits twice the expected amount to one account Creating a missing direct deposit check that has been previously sent Unable to use Direct Deposit to pay a 1099 subcontractor or an owner who receives a draw Direct Deposit Limits Direct Deposit Limits How to increase direct deposit limits Direct Deposit Liabilities Direct Deposit liabilities account showing either positive or negative amounts Liability adjustment created when sending direct deposit paychecks Direct Deposit Liability check posting to old bank account after a change of bank accounts has been completed Direct Deposit Fees How to choose which expense account to use to track Direct Deposit Fees Assign a class to direct deposit fees Deducting direct deposit fees from employees' paychecks Paychecks & Paystubs Correcting & Voiding Paychecks Edit or Void Paychecks for Direct Deposit or Assisted Payroll Editing, Voiding or Deleting Paychecks Void or delete an employee paycheck without affecting quarterly reports Recreating a payroll check that was accidentally deleted or voided Paycheck was created for wrong employee or wrong amount Entering negative hours on a paycheck for an employee who has been overpaid Correcting overpayment on paycheck when using direct deposit Creating & Previewing Paychecks Creating Paychecks for Employees in QuickBooks Pay Employees Using QuickBooks Payroll 2006 Earnings items not appearing on preview paycheck screen Writing a check without a payee name Employee Summary amounts in a Preview Paycheck window do not match the same item amounts listed under Other Payroll Items or Company Contributions Year-to-date (YTD) amounts calculated on paychecks or paystubs Create a Zero Dollar ($0) Amount Paycheck Printing Paychecks Print paychecks Check numbering sequence used for printing batch checks does not continue in the Write Checks window The entire memo does not print on a paycheck, check, or bill payment check Changing the QuickBooks default setting from "To be printed" when printing checks Checks or paychecks printing in wrong order Printing checks either one at a time or in a batch Checks print in the wrong style after upgrading QuickBooks Company Address, Legal Company Name, DBA Company Name Printing Twice on Paychecks Issuing or Emailing Paystubs Text and/or E-mail address is incorrect when emailing paystubs Company name in the 'from' field incorrect on emailed paystubs Edit Message that is Emailed with the Paystub E-mailing pay stubs to employees Cannot Open E-mailed Paystub Emailing Paystubs From QuickBooks Paystub Details Printing commission item on paystubs Paycheck details no longer print on the paycheck stub Sick, vacation time, status, and allowances missing from pay stubs Change Sick or Vacation Name on a Paystub (PTO) Customizing information printed on a check voucher or an employee payment stub Exclude / include info on paystubs Issuing Final Paychecks Termination Paycheck Creating a Severance Check Issuing a final paycheck to the estate of a deceased employee Sending / Processing Payroll Scheduled Payroll Run Scheduled Payroll Unscheduled (Special) Payroll Scheduled Payroll (Set up) Deleting a Payroll Schedule Edit Scheduled Payroll Dates Employee is not on the list of employees to pay when running scheduled payroll Sending Payroll Send Payroll Can you process payroll over the phone Sending a 0 (Zero) Payroll Payroll Confirmation Confirm payroll transmission Verify Payroll was Created Viewing and Printing Payroll Confirmation Report Confirmation Report Shows Modified Paychecks Direct deposit fees do not show up in the confirmation report after sending payroll Holiday Information How will the next holiday affect payroll processing? Federal Reserve bank holidays Christmas Day (Thursday, December 25, 2008) - Affect my payroll tax payments and direct deposit 2009 Intuit Payroll Calendar (PDF Form) Dating Payroll & Paychecks Backdating Paychecks The Check Date on the Select Employees To Pay screen two days from today? Paycheck vs. Pay Period Dates Payroll Debits Debit Timeline for Fees, Taxes, and Direct Deposit Direct Deposit or Assisted Payroll service subscribers receiving Insufficient Funds (NSF) notifications Income, Deductions, and Payroll Items Pay Rates, Salary & Commission Create a Salary Payroll Item Hourly Wage Calculation for Salary Employees How to set up a yearly salary payroll item Incorrect Salary Amounts in Payroll Setup Tracking hours for an employee who is paid a salary wage Other Payroll Items GTLI payroll item setup Custom Payroll Item Setup Edit a Payroll Item Setup Employee Earnings items Payroll Item Maintenance Tax Tracking Types Changes to the Add new payroll item window: Accessing the EZ Setup feature Payroll item shows inactive in the payroll item list Deleting or making a payroll item inactive How to Verify and Change a Payroll Item that is Posting to the Wrong Account Merging Payroll Items in QuickBooks Payroll Item Setup Incorrectly and was Used on Paychecks Recurring Items & Limits Set Up Automatic Deductions for an Employee Earning item and deduction item limits per employee in employee setup Remove employees recurring additions or deductions Memorizing a recurring transaction Setup employee recurring additions and deductions Payroll deduction item with rate in employee's record with no limit is not calculating Bonus Pay Create a bonus paycheck Create a Bonus Payroll Item Bonus wages not included in the deduction or the 401k company contribution calculations when entering a Bonus item on a paycheck Correcting Bonuses Paid in Error Advances & Employee Loans Advance paycheck Carrying an employee loan deduction over to the new year Insurance & Medical SCorp Medical Set Up a Payroll Item for an Insurance Benefit Creating a Flexible Spending Account (FSA) in QuickBooks HSA- Health Savings Account Employee Deduction HSA- Health Savings Account Company Contribution Retirement & 401(K) Setting Up Payroll Items for Retirement Plans Set up Roth 401k Setting up Roth 401(k) and Roth 403(b) plans Create a 401k deduction item Expenses & Reimbursements Setting up a payroll item for a Miscellaneous Payment (such as a reimbursement) or deduction (such as a garnishment or charitable donation) Setting Up a Travel or Mileage reimbursement Payroll Item Severance Pay Moving expenses Payroll Item Setup Garnishments & Child Support Wage Garnishment Order of Precedence (Net Garnishment) Setting up a payroll deduction to garnish wages Company Contributions Paycheck additions are not included in the calculations of company contributions Create Company Contributions-General Company contribution and deduction items continue to accrue as liabilities after reaching the annual limit Company contribution tax set to fringe benefit for a simple IRA Tips Setting up an allocated tips payroll item Create an Allocated Tips Payroll Item Setting Up Reported Tips for Oregon Transit Taxes Reported tips causing total payroll deductions larger than employee wage base Reported Tips In & Out Entering Payroll & Tracking Time QuickBooks Time Tracker Setting Up Time Tracking Preferences Billing for the QuickBooks Time Tracker service Cancelling the QuickBooks Time Tracker service Changing the e-mail address for an employee or vendor in the QuickBooks Time Tracker User with Time Track only permissions can activate inactive employees through Time Sheet/Single Time Activity Reactivating QuickBooks Time Tracker Subscriptions Using Timesheets Adding a class column on timesheets Changing a timesheet entry made for incorrect week without deleting the timesheet Creating Weekly Timesheets in QuickBooks Deleting timesheets Employees paycheck missing some or all timesheet data, hours Entering Vacation and Sick on Timesheet Entering Payroll Information Adding the payroll service item column to appear when creating a paycheck Not All Payroll Items Displayed in Columns on Enter Payroll Information Screen Cannot customize the columns on the Enter Hours screen Sort Employee List In Enter Payroll Information Screen Unable to edit cell or field in the Enter Payroll Information screen when paying employees Using both the Sort By and Show/Hide Columns To Customize Enter Payroll Information Screen Historical Payroll & YTD Amounts Cannot Enter year-to-date (YTD) Amounts if Manual Payroll Turned on Clearing year-to-date (YTD) payroll balances at year-end Correcting the year-to-date (YTD) figures for over- or under-withheld taxes Correcting year-to-date (YTD) information in QuickBooks after converting from a non Intuit Payroll program Create manual paychecks for prior years Editing year-to-date adjustments in QuickBooks Year-to-Date Payroll: The buttons don't work in the report window After-The-Fact Payroll for Accountants Gross wages disappear in after-the-fact payroll after stepping off the field What is the after-the-fact payroll process? Unable to change gross wages in after-the-fact payroll from register Troubleshooting Payroll Entry Pay Period Ends Date is wrong in the Pay Employees window Semi-Monthly Pay Schedule Pay Period Dates are Wrong An employee is missing in the select employees to pay window Bank Account changes not saved when paying employees Payroll Reports Payroll Summary Reports Create a Payroll summary report Payroll summary by employee Creating a report in QuickBooks that shows total hours worked by employee Payroll Summary Report by Class Creating a Report to Summarize Unpaid, but Entered, Timesheet Data Incorrect rate appearing on payroll summary report Reporting Certified Payroll Obtaining information to fill out Box 1 of the Certified Payroll form for employees Certified Payroll Summarizing Data in Excel Summarize Payroll Data in Excel Clicking Summarize Payroll Data in Excel does not open Excel, nothing happens Employees Missing When Exporting Payroll Summary Report to Excel Summarize Payroll Data in Excel menu option is missing from Reports menu QuickBooks prompts for your QuickBooks Payroll Link password when summarizing payroll data in Excel Troubleshooting Reports Asterisks appear in columns printed reports Payroll report information displayed is wrong Incorrect liability amounts on payroll summary report with columns set to Class Previous reconciliation reports are incorrect Reports are not refreshing automatically Memorized report does not open or opens with incorrect information Tax Forms & Payroll Liabilities E-File & E-Pay E-File or E-Pay Confirmations Definition of the Status for an E-Payment Determining if an e-file or e-payment is successful Troubleshooting E-File or E-Pay 944 epayment showing as 941 payment to IRS Lost or not received 10-digit PIN for E-filing E-file not Available to Select when Processing Federal or State Form E-payment debited from the wrong bank account ePayment successfully sent, but not removed from liability screen, no check created in QuickBooks Filing Payroll Tax Forms and Paying Payroll Taxes Electronically (E-File and Pay) Not Available in QuickBooks 2005 or 2006 Withdrawal date wrong for epayment sent Using E-File and E-Pay Sending E-File 941 form on the last day of the quarter Combining multiple ePayments into one ePayment Resetting the token value for E-pay or E-file Using e-file and e-pay features Explanation of the difference between the Withdraw On date and Check date on an e-payment transaction Void or Cancel an E-Payment Voiding or deleting an E-Payment check paid through a third party How to cancel a payroll tax payment or form I sent to electronically through E-File and Pay Tax Forms & Filing Prepare or Process Forms Creating Form 943 in QuickBooks Editing Form 941 IRS instructions for Form 941 Locate and process state tax forms Year-End Forms: Federal Form 941 Copies of Tax Filings Accessing previous 941 forms Printing out a federal or state form in Quickbooks from a previously filed period Availability of payroll forms that were created in prior years Incorrect or Missing Information on Forms Amounts on 941 are wrong or different Employees not showing up on a state unemployment form Enhanced Payroll State forms are not importing the correct hourly employee information in QuickBooks Federal and State Forms not Populating 940/941/944 missing Federal EIN Missing Employee on State Tax form Wrong Year Displays on Tax Forms Tax Form Prints the Wrong Year Unable to Open or Access Forms Cannot open federal forms My state does not appear in the State Forms drop-down menu State Tax Forms are not Available or Greyed Out Payroll form 943 missing Using enhanced payroll for accountants and not able to open state forms Payroll forms will not open in QuickBooks 2007 after installing QuickBooks 2008 Tax Form Resources IRS Form 945A: Annual Record of Federal Tax Liability State Form Resources and Deposit Coupons State Forms Library Federal Forms Library IRS Form 944: Employer's ANNUAL Federal Tax Return IRS Form 940: Employer's Annual Federal Unemployment (FUTA) Tax Return IRS Forms and Publications IRS Form 941: Employer's QUARTERLY Federal Tax Return Troubleshooting Tax Forms (Other) Buttons on 941 form not functioning consistently or at all Form 940 Fringe Benefits amount shows on wrong line 941 form Print Name field shows Paid Preparer name Printed state forms look different than expected Tax Payments & Liabilities Pay Liabilities Creating a single payment to pay both payroll liabilities and sales tax liabilities Paying payroll liabilities with a credit card Dates in which payroll liabilities are due Separating 940 and 941 liability payments Create a liability check to pay a penalty that has been paid Applying an early payment discount or a quarterly deferral amount to a State Tax Liability payment Scheduling Payments Scheduling Form 943 tax liability payments New York liability schedule only has option for 3 or 5 days or quarterly Scheduling weekly federal tax payments Removing or deleting a scheduled payroll tax liability Scheduled liabilities are showing as overdue or in red even though the liabilities have been paid Tax Refunds Recording a payroll liability refund check in QuickBooks Adjustments to Liabilities Liability Adjustments Entered with Do Not Affect Accounts missing in the Payroll Item Detail Report Liability Adjustment is Posting to the Wrong Account Adjusting multiple payroll liabilities at once Applying a liability overpayment as a credit to payroll tax liabilities Payroll Liability Reports Report for previously paid payroll liabilities Create a Payroll liability balances report Information displayed in the Payroll Liabilities Balance Report Troubleshooting Liabilities & Payments Payee for payroll liability will not populate Create a missing or deleted direct deposit payroll liability check Determining the source of Payroll Liability Report balances Quickbooks Does Not Have 941 or 940 Vouchers Missing or corrupted data when paying liabilities SUI taxes paid in one state are credited in another state Tax Set Up & Calculations Federal Unemployment (FUTA) Understanding the Federal Unemployment Tax Act (FUTA) Deduction Limit Qualifying for the Federal Unemployment Tax Act (FUTA) tax credit Federal Unemployment (FUTA) calculated incorrectly irs.gov States Futa (Federal Unemployment) Rate is 6.2% Local Taxes Payroll taxes by local jurisdiction Calculating Ohio School District Tax Applying wages earned in specific locality to only corresponding local tax in QuickBooks Entering duplicate special local tax item names during the payroll setup Other State Taxes New Jersey Workforce Development tax rate show .042% rather than the .0425% Incorrect New Jersey State Disability Insurance calculations Setting up Oregon Worker Benefit Fund in QuickBooks Minnesota Additional Assessment State Unemployment (SUI) Updating or changing state unemployment insurance rate (SUI) Reading State Unemployment Rate Change Notices State unemployment calculates incorrectly by using a rate that does not match the payroll item State unemployment insurance (SUI) not calculating on employees paychecks Overpaid State Unemployment Insurance (SUI) Setting up Items for New State Taxes Tax ID Numbers Editing Withholding ID number on NYS-45-MN Form Changing Tax ID does not Reflect on a Payroll Liability Check Nonstandard identification number for state tax agency Wage Bases & Limits Wage Base is wrong after Service Discontinuation of Payroll How Can I Find the Wage Base for a Tax Item in QuickBooks Wage Bases and Limits - Taxes and Rates for 2008 New Employees Wage Limits Wage Base incorrect after going through payroll setup Worker's Compensation Workers Compensation is not on the Employees menu Workers Comp payroll item not displaying on paychecks or reports Setup and edit Workers Compensation in QuickBooks Tracking payroll addition items as wages for workers compensation Turn Workers Comp Off Worker's Compensation Summary Report Doesn't Show Employees Notices from Tax Agencies Tax Notices Indiana Department of Revenue posts its departmental notice #1 for QuickBooks users Year End & W-2 Forms 1099 Forms Setting up 1099s to report Federal Withholding, and or State requested Garnishment withholding Verify Form 1099 and 1096 1099 summary or 1099 detail 1099 Vendor Missing From 1099 Report Form 1099 Does Not Include State ID Number Creating and Printing 1099s in QuickBooks Simple Start W-2 Corrections Amending incorrect W-2 forms Correct Roth 401(k) or Roth 403(b) amount on a W-2 form Editing amounts on W2 forms Changing or adjusting amounts on Form W-2 W-2 Forms (Other) Tracking company-paid health insurance on Form W-2 Run A Test Form W-2 After Your First Payroll Social Security Administration (SSA) W2 efile status Year-End Forms: Forms W-2 and W-3 Employee is covered by a qualified pension plan check box W2 group processing W-2 Printing Print W-2 Forms Forms Used to Print W-2s (W2) From QuickBooks W-3 Forms No Amounts Appearing on Printed Form W-3 X on Line 15 in my W-3 Form Print State Identification on Form W-3 W3 pre-printed forms not checking the 941 Kind of Payer box Year End Information Processing year-end payroll Year end payroll help Software Operations Data & Company Files Company File Operations Using an existing QuickBooks company file to create a new company file Rebuilding a Company Data File Data entered into a file is now missing Finding the most current company file Moving a QuickBooks 2006 company file Moving a QuickBooks 2007 company file Opening QuickBooks company files Adding or Removing a company from the Open Previous Company file list, or from the No Company Open window Importing & Exporting Data Unable to import or export payroll items Import or export payroll data into or from QuickBooks Data that can be imported or exported using IIF files Comma Separated Value (CSV) file is only export option for reports Printing Set Payroll Printing Preferences Aligning checks, invoices and other forms for continuous-feed (dot matrix) printers Sharing a network printer in Microsoft Windows XP Collating a print job in QuickBooks Printing to Adobe Acrobat Distiller Errors & Software Troubleshooting Errors by Message Text An error occurred... (or) An internal error occurred... Payroll Setup Error: An internal error occurred... Error Diagnostic Information: Exception in app.service(): java.lang.Runtime exception: Vendor XXX Message when submitting epay: Problem: Internal error occurred, please contact Intuit technical support Error: Payroll Setup: An internal error occurred Message while accessing payroll setup: specific error was and internal error occurred. system. IO. FileLoadExecption: Access is denied, File name: DAM Error when updating payroll: An error occurred An error occurred while attempting to print Error: Internal error, federal taxes special type F does not exist Internet connection error... Error: Internet connection error: 'unknown error' Payroll setup information for the following accounts could not be saved Message: Payroll setup information for the following accounts could not be saved Error changing bank accounts for ePay: Payroll setup information for the following accounts could not be saved.[account name].(EXCEPTION from the HRESULTS:0x80040838) Quickbooks cannot find the following account Message: Quickbooks cannot find the following account Error quickbooks cannot find the following account... QuickBooks Cannot Prepare Your Form Because... Error Message: QuickBooks Cannot Prepare Your Form Because at Least One Value is Greater than $9,999,999.99 Message: QuickBooks cannot prepare your forms because your forms are out of date Error: QuickBooks Cannot Prepare Your Form Because You Have More than 800 Employees QuickBooks encountered a network problem while processing your payment or form QuickBooks encountered a network problem while processing your payment or form E-pay message: QuickBooks encountered a network problem while processing your payment or form: The underlying connection was closed: Unable to connect to the remote server QuickBooks has experienced a problem and must be shut down Unrecoverable Error: QuickBooks has experienced a problem and must be shut down. We apologize for the inconvenience.(7151) Error: QuickBooks has experienced a problem and must be shut down, when editing employee information and creating paycheck at the same time Scheduled payments are currently due but cannot be displayed because a QuickBooks data file is either missing or corrupted .Net 2.0 version Message: Scheduled payments are currently due but cannot be displayed because quickbooks data file is either missing or corrupted .Net 1.1 version Message: Scheduled payments are currently due but cannot be displayed because a QuickBooks data file is either missing or corrupted Server busy... (or) Server not responding... Message: Server Not Responding Error: Server busy, this action cannot be completed, click switch to retry System. Errors Message: System.net/default proxy Error when launching payroll setup: System. Null Reference Exception: Object reference not set to an instance of an object Method not found: System.String Intuit. Payroll. Rules. Api. ICredential Form Input Field... Error: System. NullReference Exception, when running payroll setup or registering for e-file Error: System. Runtime. InteropServices .COM Exception (0x80040400) Errors by Type or Task Adding New Employees New Employee Address Error Choosing A Default Account For Make Deposits Error When Choosing a Default Account for Make Deposits Creating Paychecks Using the message field on a paystub or paycheck Late fee charge warning for direct deposit/assisted payroll Editing Employee Information Editing employee notes causes unrecoverable error and QuickBooks stops responding Employee Organizer Internet Explorer (IE) script error when entering a raise, promotion, or historical record in the Employee Organizer Installing Or Downloading Quickbooks Warning received after installing QuickBooks 2006 or prior versions on Windows Vista Errors when installing or downloading QuickBooks Opening Reports Or Transactions Unrecoverable Errors XXXXX XXXXXX when opening reports or transactions Paying Employees Unrecoverable error when creating payroll Paying Taxes or Preparing Forms Schedule B Quarter Total Liability Amounts in all fields of Schedule B should not be negative. Please check your QuickBooks data for any errors Payroll Setup Send Payroll Data Message When Setting Up Basic or Enhanced Payroll Error when adding a cash advance payroll item in payroll setup Error detailType / lawID of 0 when opening payroll setup Other Software Issues Payroll Data Missing Payroll missing after converting from QuickBooks Online Edition Payroll data missing after converting from Peachtree or Small Business Accounting software to QuickBooks Payroll Setup Issues Payroll Setup stops responding after entering a duplicate employee name that is already on the vendor list Payroll Subscription Issues Payroll subscription not validated after downloading payroll update PDF File Issues Unable to create, print, or email PDF files or reconcile accounts using a 64-bit version of Microsoft Windows Vista or Windows XP Printing Errors & Troubleshooting Unable to print from QuickBooks using a Hewlett Packard (HP) DeskJet USB printer Troubleshooting steps for QuickBooks printing issues Printer setup dialog box does not appear when trying to print a transaction Printing Alerts in QuickBooks Qbwinlog issues Troubleshooting the Qbwin.log file Internet Connection Issues QuickBooks Services and Internet Explorer 7.0 Connectivity troubleshooting FAQs: QuickBooks unable to connect to the Internet QuickBooks requires an Internet connection for some services Missing Payroll Options or Buttons Cannot pay employees - payroll features unavailable or missing Find option unavailable for paychecks dated seven days earlier than today's date in SImple Start 2008 Missing OK button when creating or editing payroll schedule Pay Employees option, get payroll updates missing from the Employees menu bar in QuickBooks View Payroll button is missing or grayed-out QuickBooks inaccessible or runs slowly Cannot open QuickBooks or Company File Cannot open QuickBooks when not logged in as system administrator Microsoft Windows users without Full Control administrator permissions are unable to operate QuickBooks 2007 QuickBooks re-opens with no company file Quickbooks closes unexpectedly Quickbooks closes unexpectedly when clicking on Employee Center icon or selecting Employees from the top menu bar QuickBooks opens or runs slowly QuickBooks runs or starts slowly Reports running slowly when using firewall QuickBooks windows open slowly in data files with many employees Unable to click within QuickBooks Unable to click within fields in QuickBooks		Top Answers Renewing Your Payroll Service Setting Up QuickBooks Payroll Service Understanding a Charge in Your Account Finding, Entering and Editing Your Service Key Errors Updating Payroll Cancelling Your Payroll Subscription Activating or Unlocking Your Payroll Service Received a tax notice Payroll Administrator Email Address Change Stimulus 2009 Year End Find answers to your year-end payroll questions. Assisted Year End Center QuickBooks Year End Center QuickBooks Technical Support Internal Revenue Service On-Demand Training Get Started Most Used Forms Individual Forms Bank Account Changes Direct Deposit Authorization Legal Name Change Request Assisted Request for Copies of Tax Information Account Changes PIN Replacement Request Individual Federal Forms IRS Form 8822: Change of Address IRS Form SS-4: Application for Employeer identification Number IRS Form 8655: Reporting Agent Authorization Justice Department Form I-9: Employment Eligibility Verification Form W-4: Employee's Witholding Allowance Certificate ViewMyPaycheck How many times have you had to reprint the pay stubs and W2's for your employees because they misplaced it or lost it? QuickPayroll Pay employees and work with your accountant on taxes Important information about your QuickPayroll service The latest Program Release of QuickPayroll is R13. If you are unable to connect for updates, you need to manually update your program and your Tax Table. Save the QuickPayroll User's Guide to your hard drive for future reference or printing. Payroll Tax Compliance Contact Us Click here to see more options for immediate answers