General Information

Q: Will the Tax Relief, Unemployment Insurance Reauthorization and Job Creation Act of 2010 affect my payroll?

A: All the changes from this legislation have already been incorporated into Payroll Enhanced. Our team of compliance professionals works with tax authorities to ensure our customers always have the latest tax tables and forms.

Q: How does integration with QuickBooks make things easier?

A: Since Payroll Enhanced works within QuickBooks , there's no double entry and no exporting or importing files. QuickBooks Payroll Enhanced software lets you manage all your business finances and payroll in one place.

Q: Can I switch to Payroll Enhanced mid-year?

A: Yes. But, if you've already paid employees this year, you'll need to enter your year-to-date payroll history, so our calculations are correct. A step-by step guide will help you.

If you're paying employees for the first time this year, there's no payroll history to enter.

Q: What if I need help?

A: You can call our payroll specialists M-F 6am-6pm PST 1 , or access our online support and QuickBooks Payroll Community online 24/7. 2

Q: What if I'm not satisfied with Payroll Enhanced?

A: We'll give you a full refund of the purchase price - just contact us within 60 days of purchase.3

Getting Started

Q: How do I get started?

A: Just subscribe to Payroll Enhanced - you'll automatically activate the Payroll Enhanced features in QuickBooks so you can start running payroll as soon as today.

Q: How long does it take?

A: It depends on the number of employees, but our setup is designed to be so easy you can start running payroll quickly, even the same day.

Q: What else will I need to use Payroll Enhanced?

A: Payroll Enhanced requires a currently supported version of QuickBooks Pro, Premier, or Enterprise (2009 or newer).

You'll also need Internet access so Payroll Enhanced can download the latest payroll tax rates.

The federal government requires every person or company paying wages to have an Employer Identification Number (EIN). Employers must include it on all federal forms and returns. To apply for an EIN, visit the IRS Web site at http://www.irs.gov.

Paying Employees

Q: Does Payroll Enhanced handle both hourly and salaried employees?

A: Yes.

Q: How do I pay my employees?

A: Just enter employees' hours, and Payroll Enhanced will calculate paychecks, subtracting payroll taxes and deductions.

Then print paychecks instantly or use our convenient Direct Deposit (additional fees apply).

You can also pay groups of employees on different days. For example, you may pay salaried employees monthly, while paying hourly employees every two weeks.

Q: What about bonuses, commissions, and overtime?

A: Payroll Enhanced handles all of these, plus other many other wage types.

Q: Is there a limit to how many employees I can pay using Payroll Enhanced?

A: Payroll Enhanced offers both a limited and an unlimited plan. If you have just a few employees, choose the plan designed for paying up to three employees per month.

If you have more than three employees, extra seasonal employees, or high turnover, choose Payroll Enhanced for unlimited employees. (Performance may be slow when processing files containing more than 100 employees.)

Q: : Can I pay contractors and produce 1099s?

A: Yes. Even without adding payroll, you can use QuickBooks to handle 1099 contractors. Set up contractors as vendors, write checks, and produce 1099s at year-end.

Forms 1099-MISC and 1096 are not available in QuickBooks Simple Start. Direct Deposit is not available for 1099 contractors.

Direct Deposit

Q: Can I pay employees using direct deposit?

A: You can deposit pay into U.S. bank accounts or Intuit Pay Cards (ATM/debit cards that don't require bank accounts) with Intuit's Direct Deposit

With our flexible Direct Deposit, you can add or remove an employee, or edit their banking information, anytime. You can also choose to pay some employees by direct deposit and others by check.

You must send Direct Deposit transactions to us by 5pm (Pacific Time) two business banking days before the paycheck date. You can deposit paychecks into up to two different accounts per employee.

Q: How much does Direct Deposit cost?

A: Direct Deposit. costs $1.25 per paycheck. You pay only when you use the service. By using Direct Deposit, you no longer need to print pay stubs, since employees can view their paystubs online.

Note: Some banks may charge a per-transaction fee. Please check with your bank for any charges that might apply when you use our Direct Deposit.

Taxes & Forms

Q: How does Payroll Enhanced help me with payroll taxes?

A: Payroll Enhanced calculates your federal and state payroll taxes, and keeps track of when tax payments are due. It completes the latest federal and most state tax forms for you - just print, sign, and mail. You can also file and pay your payroll taxes electronically, directly from QuickBooks, with e-file and Pay.4

Want to spend even less time on payroll tax filings? Choose Payroll Assisted and our payroll experts will handle all your payroll tax requirements. It's guaranteed accurate and on time.5

Q: Which federal and state payroll tax forms are included?

A: Payroll Enhanced includes federal payroll tax forms W-2, W-3, 940/Schedule A, 941/Schedule B, 944/945a, 943/943a, 1099-MISC and 1096. (Forms 1099-MISC and 1096 are not available in QuickBooks Simple Start.)

Payroll Enhanced includes state forms for 45 states. To see if your state forms are included, go to www.quickbooks.com/taxforms . For state forms not yet supported, we provide a State Tax Summary report with all the payroll data you need.

Q: Which federal and state tax forms and payments can I file electronically?

A: For a complete list, please visit www.quickbooks.com/taxforms .

Q: Does Payroll Enhanced track local payroll taxes?

A: Payroll Enhanced tracks a limited number of local payroll tax rates (see http://web.intuit.com/quickbooks/products/tax/localtax1.html to see our supported local tax rates). If your local taxes aren't supported, you can still set up Payroll to handle them - you'll need to enter the tax rates manually and file the local forms.

Benefits and Deductions

Q: Which benefits and deductions does Payroll Enhanced handle?

A: Payroll Enhanced tracks vacation time, sick time, paid time off, medical and dental insurance, 401(k) and other retirement plans, cash advances, and more. You can choose different deductions for different employees.

Q: Does it track workers' compensation?

A: Yes. Payroll Enhanced helps you apply the right workers/ compensation codes, so you can generate detailed reports of exactly how much you owe.6 You can also use our pay-as-you-go workers' compensation service to automatically pay exactly what you owe each pay day. (Extra fees apply.)

Pricing

Q: Why are there two different prices for Payroll Enhanced?

The price for Payroll Enhanced is based on how many employees you pay. With the three-employee subscription, you can pay up to three employees in any calendar month, as many times as you like. If you have more than three employees, seasonal employees, or high turnover, then an unlimited subscription is the choice for you.

Q: Can I upgrade from a three-employee subscription to an unlimited subscription if my needs change?

A: Yes, you can upgrade at any time.

Q: How many EINs can I have on a single subscription?

A: You can have up to three EINs on a single Payroll Basic subscription at no additional charge.

Security

Q: How is my data protected?

A: On paydays, your QuickBooks software connects you to the Internet only to download the latest tax rates from our secure system - it never sends any of your critical payroll data over the Internet.

If you choose to use our Direct Deposit, your Direct Deposit data is protected using the same kind of encryption leading banks use.

Working with Your Accountant

Q: How do I share data with my accountant?

A: With Payroll Enhanced's reports, it's easy to share payroll data with your accountant. You can also e-mail your company files to your accountant, or give your accountant remote access to your files through their Intuit QuickBooks Enhanced Payroll for Accountants software.

With QuickBooks financial software, your accountant can run reports and make changes without ever leaving the office, including reviewing and editing your paychecks, running payroll reports, and making liability adjustments and journal entries.

Important disclaimers, disclosures and FAQ Disclaimers
1 Internet access required. Valid for U.S. customers with active subscriptions. Support is limited to setup and usage questions. Intuit reserves the right to limit the length of each contact. Phone support is on weekdays between 6AM and 6PM Pacific Time. Service is subject to occasional downtime. Terms and conditions, features, support, pricing and service options subject to change without notice.
2 High-speed Internet access required; subject to occasional downtime due to systems and servers maintenance and events beyond our control.
3 If you are not 100% satisfied for any reason, contact us within 60 days of purchase for a full refund of the purchase price.
4 E-File & Pay is available for federal and select state taxes. Please check availability at www.payroll.com/fileandpay. You may need to register with tax agencies in order to use E-File & Pay.
5 If the data you provide is accurate, on time, and your account is sufficiently funded, your payroll tax deposits and filings will be on time and accurate or we'll pay the resulting payroll tax penalty.
6 The Workers' compensation feature is not available in QuickBooks Simple Start.