We're Here to Help

There are several ways to get assistance when you need it.

In-Product Help

Many of your needs can be met from within your QuickBooks software. Easily take care of some activities any day, at any time. Examples of in-product activities include the following:

  • Updating your credit card number, expiration date or billing information
  • Changing to a higher level of service
  • Adding another company file to your subscription
  • Resolving issues related to updating or downloading payroll updates

To read the instructions for performing these activities and many others, press the F1 (Help) key while you're in QuickBooks to bring up the QuickBooks Help page. Enter your question in the search field or click the Index tab and type the keywords you want to find.

Online Help

Online support provides assistance when you need it, so you can get back to running your business. Go to http://payroll.intuit.com/support. Bookmark this URL as a favorite — we think you will find it most useful.

QuickBooks Community

The QuickBooks Community site is a great place to find answers from other QuickBooks users. Learn more tips and tricks for operating payroll at QuickBooks Community.

Phone Support

If you have a payroll question, call us. A payroll specialist will be happy to assist you. Receive free live phone support Monday through Friday, 6 A.M. to 6 P.M., Pacific Time.