QuickBooks Online Edition Payroll Support

QuickBooks Online Edition Payroll offers several ways to get assistance when you need it.

In-Product Help

Access on-the-spot help while you work with QuickBooks Online Edition Payroll.

QuickBooks Online Edition Payroll Answer Center

Access the Answer Center anytime, for detailed answers to common questions.

Free Callback Support

Click "Support" at the bottom-right on any screen inside of QuickBooks Online Edition Payroll. Enter your info and we'll call you back, usually within 30 minutes.

Hours: Monday - Friday, 6am to 6pm Pacific Time

Get Local Payroll Help

Certified QuickBooks ProAdvisorsŪ can help you set up Payroll and provide accounting advice tailored to your business needs. (Fees may apply)

Find a ProAdvisor

Notes
† Payroll for QuickBooks Online requires a short startup interview, Internet access, QuickBooks Online Basic or Plus (sold separately), and a Federal Employer Identification Number (FEIN) for use with Direct Deposit. Check stock sold separately. Plus sales tax where applicable. State forms available for many states; call (800) 267-5519 for a complete list of supported forms. E-Pay feature is available for federal and select state taxes. Please check availability at http://www.payroll.com/support/online/main. You may need to register with tax agencies in order to use E-Pay. E-File is not available with Payroll for QuickBooks Online. 24/7 access is subject to occasional downtime due to systems and servers maintenance and unforeseen events. Terms, conditions, features, pricing, service and support are subject to change without notice.