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Intuit Payroll Services Privacy Statement

At Intuit Payroll Services, we place the highest importance on respecting and protecting the privacy of our customers. Our most important asset is our relationship with you. We want you to feel comfortable and confident when using our Web site. Therefore, we would like to share with you the following principles that govern our information practices and other privacy aspects of our Web site. Throughout this policy, we refer to information that personally identifies you as "personal information."

We protect your information

We work to protect your personal information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards. We use both internal and external resources to review our security procedures. Our employees are trained and required to safeguard your information. Tell me more

We tell you how we use your information

When we ask you for information, we will tell you, or it will be clear, what we need to know to fulfill your request and how the information you provide us will be used. For example, if you order a product or register for a service from us, we will ask you for your name and contact information such as, mailing address, phone number, and e-mail address. In addition to responding to your request, we may use your contact information to tell you about products or services we think might interest you or to invite you to participate in a product or service-related survey. Because of the financial nature of our business, this Web site is not designed to appeal to children under the age of 13. We do not knowingly request or receive any information from children.

  • We do not sell or rent your personal information to anyone.
  • We do not share your personal information with anyone outside of Intuit for their promotional, including marketing, use.

For information relating to services on this site, click here.

We tell you about our relationships with third parties

We have limited relationships with third parties to assist us in servicing you, for example, by fulfilling customer orders or providing customer service. These service providers are contractually required to maintain the confidentiality of the information we provide them. Additionally, we have business partners that provide services, some of which are co-branded. We clearly identify partner services and sites. When you request any of these products or services, you are permitting us to provide your personal information to the partner to fulfill your dynamoRequest. We may disclose your information if we are required to by a law enforcement action such as a court order, subpoena or search warrant. Tell me more

We tell you how we use Web technology

Like many Web sites, we use technology, such as cookies, that allow us to make your visit to our Web site easier by recognizing you when you return and help to provide you with a customized experience. Tell me more

We give you choice and control

We may use your contact information to tell you about other products we think might interest you. However, if you don't want us to contact you for promotional purposes, you can tell us when you provide the information. You may also specify your contact preferences by visiting our Privacy Web site. Your contact preferences only apply to marketing contact. We may need to communicate with you regarding the usability of your product or critical messages relating to your service or software (such as service messages, subscription renewal notices, critical notices, or legally mandated notices).

Please contact us to update or correct your contact information for Intuit Payroll Services.

You can contact us

If you have privacy-related questions that are not addressed here, please contact the Privacy Team or write us at: Privacy Team, Intuit Inc, 2800 East Commerce Center Place, Tucson, AZ 85706.

If we make material changes to any of our privacy policies or practices regarding personal information we will update our statement and post a notice on our site 30 days before they take effect.

Last Updated: July 16, 2007

More About Our Relationship with Third Parties

Sometimes, we enter into contracts with third parties who assist us in servicing you such as filling customer orders or providing customer service. The contracts outline the appropriate use and handling of your information and prohibit third parties from using any of your personal information for purposes unrelated to the product or service for which they've been contracted. Vendors are required to maintain the confidentiality of the information we provide to them. We may disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required under the law. For example, we may be required to disclose personal information to cooperate with regulators or law enforcement authorities, to comply with a legal process such as a court order, subpoena, search warrant, or a law enforcement dynamoRequest. We have business partners that provide services, some of which are co-branded. Partner services and sites are clearly identified. When you request any of these products or services, you are permitting us to provide your personal information to the partner to fulfill your dynamoRequest. This Web site may provide links to third-party sites, such as those of our business partners and online advertisers. Because Intuit does not control the information policies or practices of these third parties, you should review their privacy policies to learn more about how they collect and use personal information.

Should we sell, merge or transfer any part of our business, part of the sale may include your personal information. If so, you will have the opportunity to ask not to receive promotional information following any change of control.


We may use sources outside of Intuit to supplement the information you give us. For example, we may validate your address using other sources. We use this data to help us maintain accuracy and provide you with better service.


Intuit and its subsidiaries may exchange information about your transactions to fulfill your requests. We may also provide you information about products or services we believe you may be interested in unless you have asked us not to contact you. We offer you the opportunity to review privacy practices at our subsidiaries' Web sites.


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More about our Services

Online Payroll Services. Intuit provides several options to perform payroll services for your company. To sign up for these services, we may require you to provide your company Federal Employer Identification Number (EIN) to pre-populate Federal Payroll Tax forms for your printing and submission to Tax Agencies. If you use Direct Deposit, we may use this information to authenticate that you are a business with a tax ID number on file with the IRS. With Assisted Payroll, we also use your EIN and state identification numbers to enroll your company with the Electronic Federal Tax Payment System (EFTPS) and state-specific systems so that we can make payroll tax payments on your behalf.


To assist you during the sign up process, we will pre-populate some of the requested information, such as the name of your bank. You will have the option of changing any pre-populated information. You will also be asked for certain employee information, such as name, address, and social security number. This information will be used to process your payroll and may help you provide year end wage and withholding statements to your employees (W-2's). The section of this privacy statement titled "We Protect Your Information" details the security safeguards we use to protect your and your employee's information. If you sign up for Direct Deposit or Assisted Payroll, we require you to provide certain information. You will be asked to provide information about your employees, including the employee's name, and bank account information. In addition, we require you to provide your bank account and signatory information for the account from which you want to fund payrolls. This information will be used to process your Direct Deposit and, for Assisted Payroll, pay your company's federal and state payroll taxes. We also use bank account information to collect processing fees from you, including normal fees for services and special processing fees outlined in our Terms of Service.


Whether you use an online or desktop payroll solution, we may offer you the ability to view your payroll tax forms online. Before you access your payroll tax forms or services online, you will be required to provide information to authenticate you. The section of this privacy statement titled "We Protect Your Information" details the security safeguards we use to protect your and your employee's information.


Discussion Boards and Blogs. Discussion Boards, Blogs, and other community oriented functionality enable forum members to communicate with other members. To participate in these, we require that you register with a valid e-mail address. We may use your e-mail address in the event we need to contact you regarding your postings or to inquire about your community online experience. We recommend that care be taken in posting personal information on these message boards or blogs, as any information you post can be viewed or accessed by other users.


Newsletters. As an Intuit Payroll customer, you automatically receive Intuit Payroll e-newsletters. This newsletter is designed specifically for Intuit Payroll customers, to keep you informed of support news and additional resources which may be available to you. If you do not wish to receive the newsletter, you can follow the instructions in the newsletter.


Ordering Online. When ordering online, we offer you the option of creating an Intuit "My Account" to store your contact, billing, shipping, and payment information so that you do not have to enter it each time you make a purchase. Your "My Account" information is stored on our firewall-protected servers. We request that you select a login name and password to access your account. As part of your purchase, you may initiate software downloads from our site. To complete the download process you must set up an Intuit "My Account" and your browser must accept cookies. During the download, we record your order ID.


Internet Chat. We offer various Internet Chat services. Our Internet Chat sessions are encrypted. A transcript of the session is generated and retained, and may be used to resolve your current and potential future questions.